colour rummy

colour rummy App support

Contact
+91 3268207169

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This secure method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If you're still facing issues, wait for the OTP to be sent after clicking "send" and then try again if it doesn't arrive within the allotted time. For further assistance, you can use the app's live chat support system.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to transfer your account. This will facilitate a smooth account transfer process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, please uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should ensure a smooth and enjoyable experience.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. Any bonus collected cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC (Know Your Customer) details in this app, including saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details. This will enable a smooth and secure process. Ensure all necessary information is accurately filled and saved.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, resulting in a wait time of up to 24 hours. This delay affects the overall completion time of the process.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the account owner. The funds earned by playing games using the bonus amount are withdrawable. This means the bonus itself cannot be withdrawn, only the winnings from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing up, don't worry, the funds will typically be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.

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